Providence VA Medical Center, Rhode Island
The Red Coats are Here for You
Some volunteers at the Providence VA Medical Center are wearing red this winter, but it has nothing to do with the holiday season.
The red vests are part of the nationwide Red Coat Ambassadors program, developed by VA’s Veterans Experience Office in collaboration with the Veterans Health Administration. The program is designed to provide assistance with navigation and general information for Veterans and their families.
“We know that Veterans often use multiple sites for VA health care, so VA wants to provide a clear and consistent experience nationwide,” said Stephanne Proske, patient experience officer at the Providence VAMC. “Whether you’re in Providence, Rhode Island, or Palm Beach, Florida, if you need assistance at a VA medical center, you can look for the red vest.
Volunteer ambassadors at the Providence VAMC are greeting Veterans and visitors at the main entrance, providing directions and other information, even escorting them to appointments if they need assistance.
Anyone interested in donning the red vest can get an application by calling Voluntary Services at 401-273-7100 ext. 3002, or online at https://www.providence.va.gov/giving/index.asp.