PVAMC Staff Recognized for Dedication to Returning Veterans - Providence VA Medical Center, Rhode Island
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Providence VA Medical Center, Rhode Island


PVAMC Staff Recognized for Dedication to Returning Veterans

COL Brian Trapani presents a certificate of appreciation to Providence VAMC employees Ray Morris (right) and Osvaldo (Wally) Lora.  Ray and Wally are Release of Information (ROI) Clerks

COL Brian Trapani presents a certificate of appreciation to Providence VAMC employees Ray Morris (right) and Osvaldo (Wally) Lora. Ray and Wally are Release of Information (ROI) Clerks. Erin Butler, LICSW, OEF/OIF/OND Case Manager, looks on.

Thursday, January 10, 2013

Colonel Brian Trapani of the Rhode Island National Guard provided small tokens of appreciation to several members of the Providence VA Medical Center during a recent visit.  The names of the recipients along with Colonel Trapani's words follow: 

"On behalf of the Rhode Island National Guard, as well as the other services and components, I wish to thank everyone at the (Providence) VA Medical Center for his/her outstanding dedication to helping our service members.  In particular:

  • To Ray Morris (Release of Information Clerk) and Wally Lora (Release of Information Clerk) for their assistance with expediting and streamlining the process of service members receiving their records upon arrival at PVAMC.  Often this is the first stop during a visit, so to start the visit off in an efficient and customer-friendly manner sets a great tone for the care they will receive.  We all understand the difficulties of maintaining records between services and components and providers, so to have Wally and Ray out front leading the way and focused on customer service is something all service members benefit from.  So a big thank you to Wally and Ray.
  • To Dr. Jennifer Lambert (Clinical Psychologist) a big thank you for her fantastic work in the behavioral health field and for being there for the Rhode Island National Guard when we have had personnel with suicide or other behavioral health issues.  The Army is very focused on suicides, with alarming suicides rates that caused a national 'stand down' to discuss and educate our Army members and their families about resilience, suicide, and behavioral health.  Jennifer has helped quite of few of our Soldiers and Airmen and makes an impact everyday in the lives of others.  We thank her for dedication and for all of her help!
  • To Rochelle Fortin, LICSW (OEF/OIF/OND Program Manager) who, on her own initiative, started with identifying a need for increased services and availability of services for OIF/OEF/OND Veterans and then figuring out how to meet those needs.  She ended up building a program of great success and immense value to the Veterans who need help.  Her drive, devotion, and dedication to Veterans and their families are a motivator for all of us in the personnel world who constantly ask ourselves "Are we doing everything we can to help out someone who needs help?"  She makes a difference in the lives of so many.  We worked together to increase the visibility of the PVAMC to our National Guard members, often coming after hours to show our members and their families the great services available here.  Rochelle gave countless hours of her own time helping us organize and execute this awareness campaign. We also worked together organizing the first Post-Deployment Health Readiness Assessment (PDHRA) events here at the PVAMC as part of the post-Mobilization process, further increasing our awareness of the PVAMC.  These are some great examples of working together because none of us can do it alone.  What we do is important.  We cannot afford to miss an opportunity and capability to help those that need help."

          Col. Brian Trapani, RING



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