The New Bedford VA Community-Based Outpatient Clinic provides a local, comprehensive primary health care option for Veterans in southeastern Massachusetts and parts of Rhode Island.
Located at 175 Elm Street, the facility was renovated in 2014 to expand services and improve patient access. Improvements included adding a physical therapy clinic, women's health exam rooms, additional exam rooms and restrooms, renovated space for home-based primary care support, and an enhanced reception area where customer service can assist up to four Veterans at once. Climate control and security systems were also upgraded, as were information technology services, enhancing telemedicine capabilities.
Every patient has a Primary Care Provider who coordinates all their health care needs, coordinating care from a select team of doctors, nurses, therapists, social workers, pharmacists and nutritionists, and providing easy access to any of the Providence VA Medical Center's 32 subspecialty clinics. For more information on how to enroll in the Community Based Outpatient Clinic, please contact Patient Services at (401) 457-3300 or the Telephone Assistant Point (TAP) Line at (401) 457-3336.
The improved facility is an example of the VA's commitment to provide accessible health care to Veterans in our community, delivering comprehensive health care services. Services provided at the New Bedford CBOC include:
Primary Health Care - One of the Clinic's general medical physicians will be chosen as your Primary Care Provider. He or she will make your health care their priority and provide you the care you need. Your Primary Care Provider will also coordinate all your other health care needs within the VA New England Healthcare System.
Mental Health Services - Social workers and mental health providers provide psychosocial evaluations, individual, group and family counseling, substance abuse and counseling. They will also help you access community resources.
Nutrition Clinic - A Registered Dietitian from the Providence VA Medical Center provides nutrition counseling and education in areas ranging from weight control to special nutritional needs.
Pharmacy - All prescriptions for medications are transmitted by computer to the Providence VA Medical Center daily and then mailed directly to your home. Refills are obtained either by sending a signed refill slip to the Providence VA Medical Center or using our convenient phone system.
Physical Therapy - Professional therapists provide manual therapy and exercise programs to help decrease pain and improve function.
VA Benefits Information - A representative of the VA Regional Office will be at the Center monthly to provide advice on VA benefits, educational opportunities, home loans and more.
Specialty Clinics - Clinics in Neurology and Audiology are also located at the New Bedford facility, reducing the need for trips to the Providence VA Medical Center. The clinic supports a Home-Based Primary Care unit, as well.
From Fall River: Take I-195 East to Exit 15 (Route 18 south). Take the third exit (Elm Street). The clinic is on the right, behind the Hastings Keith Federal Building. There is a parking lot in front of the clinic. Parking is free, and the facility is handicap accessible.
From Cape Cod: Take Route 6W to I-195 West to Exit 15 (Route 18 south). Take the third exit (Elm Street) and bear right. The clinic is on the right, behind the Hastings Keith Federal Building. There is a parking lot in front of the clinic. Parking is free, and the facility is handicap accessible.